Graham Barclay Marine has exceeded their expectations and taken out NSW Quintrex Dealer of the Year for 2010.
Manager, Mark Wilson was surprised by the dealership’s nomination and was excited to win the award.
“Honestly, we didn’t even think we were in the running to get any awards so to get the NSW Dealer of the Year was a real honour.
“When you consider
the calibre of the Quintrex dealer network in NSW and the level of
professionalism that is increasing year to year, to win this was a
testament to the hard work from all our team here and the support we get
from Quintrex,” he said.
The enthusiastic
staff at Graham Barclay are very knowledgeable and can assist customers
in making a well-informed decision on their purchase.
“All our staff are
actively involved in boating, fishing, kayaking or water skiing so
first-hand experience of the products we stock and sell makes a huge
difference when talking with customers.
“Our staff know the
features and benefits of the products we sell and have an attitude of
respect towards the customer, realising that many of them know a lot
about new products and do their homework so we like to learn from our
customers as well,” Mr Wilson said.
The spirit at
Graham Barclay is to foster a great work environment for the staff that
in turn produces happy customers and acknowledging that hard work pays
off.
Jason Boal, Quintrex National Accounts Manager said the award is well deserved.
“They have the
Quintrex Dealer of the Year award to show for all their hard work and
that is a testament to the great dealership that Graham and Kay Barclay
have established in Forster,” he said.