Telwater Pty Ltd: Our liability for boats of our own manufacture is limited to
making good any defects by repairing the same or, at our option, by
replacement within a period not exceeding thirty six (36) calendar months
after the boat has been sold by our dealer for the first time, subject to the
Quintrex Three Year Limited Warranty Special Provisions. (For warranty
conditions on your outboard motor and QUINTREX Trailer, refer to their
applicable owners' manual supplied with these items). Our goods come with
guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Telwater Pty. Ltd. does not warrant boats used commercially or warrant that
QUINTREX boats are suitable for your particular commercial application.
It is a condition of the sale to you of any boat or Telwater product that
the warranties and special provisions as set out above form part of the
contract of sale between Telwater and you.
The contents of this website, excluding Warranty and Warranty Provisions,
will not form part of any contractual agreement. QUINTREX recommends all
persons comply with their local boating regulations and are familiar with
safe boating practices.
This website is designed to provide you with an introduction to the Quintrex
Products (including available optional equipment). Because of changes in
conditions and circumstances Quintrex* reserves the right at any time, at
its discretion, and without notice, to discontinue or change the features,
designs, materials, colours and other specifications and the prices of its
products, and, to either permanently or temporarily withdraw any such
products from the market without incurring any liability to any prospective
purchaser.
Details referred to in this website are based on pre-production
specifications and could be altered or deleted prior to the boat's sale
date. Because of variations which occur in manufactured products, all
capacities, measurements, dimensions and weights quoted should be taken as
approximate only and are subject to change.
Quintrex reserves the right to discontinue or change any of the exterior
colours and interior trims referred to in this website at any time without
notice. Every effort has been made to depict boat colours and trims as
realistically as possible in this website, however some variation may occur
due to printing limitations.
Always consult an authorised Quintrex Dealer to view actual colours and
trims and for the latest information with respect to features,
specifications, prices, optional equipment and availability before deciding
to purchase. Quintrex do not offer factory direct sales or prices.
Three Year Limited Frame Warranty:
Telwater warrants each Quintrex boat trailer frame and its fabricated steel
components including the ball coupling and wheels (but excluding tyres and
tubes) to be free of structural or welding defects for a period of three
years from the date of original purchase.
One Year Limited Warranty:
Telwater warrants the hot dipped galvanized finished surface of each
Quintrex trailer and its components for one year from the date of
manufacture on the compliance plate against red rust. This warranty extends
to u-bolts, nuts, bolts, mechanical braking equipment (excluding disc brake
surface, brake cables and adjusters) and the manual winch but excludes the
strap or cable.
Telwater provides a general warranty as to the fitness for the purpose for
the period of 12 months from the date of purchase with regard to trailer
springs, winch and equipment and trailer plastic guards.
Six Month Limited Warranty:
Telwater provides a general warranty as to fitness for purpose for a period
of six months from the date of original purchase with regard to trailer
lighting, hydraulic and mechanical braking equipment, axles, wheel bearings
(excluding water entry), seals, tyres (excluding wear), the surface finish
of painted or powder coated wheels and jockey wheels.
Obligations of Telwater:
Telwater Pty Ltd: Our liability for trailers of our own manufacture is
limited to making good on the above warranties, any defects by repairing the
same or, at our option, by replacement after the trailer has been sold by
our dealer for the first time.
Special provisions:
-
The warranties herein contained extend to the original purchaser (whose
details are
recorded by Telwater) only. They do not cover any person to whom a trailer
is transferred.
-
Exercise of any of the above Warranties is subject to delivery of the
trailers to Telwater, to proof of purchase and the date of purchase (as to
which Telwater's records shall be conclusive in the case of disagreement).
-
This warranty does not cover the cosmetic appearance of the galvanised
surface of a
trailer or its components. It does not extend to rust on painted and zinc
coated surfaces. It does not cover wear and tear or cosmetic changes to
brake pads, winch cables, winch straps, bow rollers and keel rollers.
-
This warranty does not extend to any trailer which is found to have been
used for any purpose other than that for which it was manufactured, which is
found to be overloaded, which is altered or modified in any way, or which malfunctions
due to prior damage, unreasonable use or failure to provide reasonable and
necessary maintenance.
-
This warranty will be negated by and Telwater will not bear any
responsibility for any warranty procedure or charge carried out without
written authorisation by Telwater.
-
There shall be no implied or actual warranty with respect to the
manufacture of, merchantability, or fitness for a particular purpose of
any Telwater trailer and Telwater shall not be liable for any
transportation charges, or for any direct, special, incidental,
consequential (including loss of profit) or other loss or damage, whether
based in contract, tort, or arising from breach of any warranty or
otherwise provided that Telwater acknowledges that this warranty does not
exclude or limit the application of any provision of any statute
(including the Trade Practices Act) where to do so would contravene that
Statute or cause any part of this agreement to be void ("non-excludable
condition"). Telwater's total liability hereunder for a breach of any
nonexcludable condition (other than implied by Section 69 of the Trade
Practices Act) is limited at its option to any one of supplying, repairing
or replacing or paying the lost of supplying, repairing or replacing a
trailer.
-
Commercial Use or Off Road Use: Telwater Pty Ltd does not warrant trailers
used commercially or off road or warrant that Telwater trailers are
suitable for a particular commercial or off road application.
New Telwater Boats now eligible for an additional 2year bonus Warranty
Telwater will now be offering an additional 2 year bonus warranty after the
existing 3year Telwater warranty expires. This provides the end consumer
with a total of 5 years factory backed warranty on any new boat purchases.
Telwater will now provide an additional 2 year structural warranty on the
boat and trailer (including labour.)
What is eligible?
- All new Telwater Boat, Motor* and Trailer packages
- All new Telwater Boat and Trailer packages
- Boat only purchases.
*Applicable to Evinrude Engines only
Standalone trailer orders are exempt from this bonus warranty.
This warranty covers failures caused by defect in material or factory
workmanship.
The 2 year warranty extension will terminate upon failure to meet any of the
Warranty Conditions.
Warranty Conditions to attain extended Warranty:
- 20 hour / 3month inspection, followed by annual inspections up to year 5
from purchase date must be performed and documented online with Telwater by
an approved Telwater dealer.
- If the boat has been inspected at these intervals since purchase date it
is eligible for the extended structural warranty.
- Customers must log services in the Telwater owner’s manual and
retain all invoices for their records.
- Dealer must log service details online with Telwater.
- Warranty coverage becomes available upon registration of the product
online with Telwater.
It is a requirement to register every new boat within 10 calendar days from
the date of delivery to the customer, Failure to do will jeopardize your
Telwater dealer agreement and most importantly engage your liability in the
event of an accident related to a safety recall not performed. All
registrations must reflect:
- the true date of delivery of the unit to the retail customer;
- the model and serial number;
- the name and the complete address of the customer, including phone number
- It is the dealer/distributor’s obligation to identify and explain
the conditions of the 3 + 2 warranty program.
Warranty Period Coverage:
Provided that the extension Warranty Conditions have been met the additional
2 Year warranty coverage will commence once the product’s standard
limited warranty period (3 years) has expired. The total duration of the
coverage will be five (5) years. Unexpired warranty coverage can be
transferred to a subsequent purchaser upon proper re-registration of the
product with Telwater online.
Modification/Alteration:
Any Products that have been modified or altered from their original
production configuration may be excluded from any Telwater warranty
coverage. The addition of, or replacement with, parts or accessories not
approved by Telwater, or not installed by an Authorised Telwater dealer, may
be cause for your 3 + 2 Telwater warranty to be void. This will also be
applicable to your standard 3 year warranty.
What’s involved in the inspection to receive your 2 year bonus
warranty?
In addition to the annual service points outlined in the Telwater
Owner’s Manual
/site/DefaultSite/filesystem/documents/PDF owners
manual/18955_Telwater_OwnerManualUpdate_0718_AW.pdf
The inspections below are required annually through to year 5 to attain the
additional warranty:
- Bottom sheet inspection looking for any damage or distortion
- Lift the carpeted floor to inspect for foreign debris (zinc sinkers etc)
and inspect condition of bottom sheet support ribs and welds.
- Inspect underfloor foam condition
- Inspect for any hull leaks
- Inspect condition of the fuel tank and its supports.
For more information please refer to the Telwater website
www.telwater.com
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